Shipping & Order Information
SG Hulett Ministries ships Grace & Faith curriculum products to the address provided at checkout.
Order Processing
Orders are prepared and shipped as quickly as possible.
Processing times may vary based on order volume, holidays, inventory, or other circumstances.
Once your order has shipped, you will receive an update with available tracking information.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order is resent.
Delayed, Lost, or Damaged Packages
Shipping delays can occasionally occur because of weather, carrier issues, holidays, or other circumstances outside the control of SG Hulett Ministries.
If your package appears to be delayed, please review the tracking information first.
If a package is lost, damaged, or arrives with missing or incorrect items, please contact SG Hulett Ministries so we can review the issue and determine the appropriate next step.
We may request photographs of damaged packaging or products when needed to help resolve a claim.
Returned Packages
If a package is returned to SG Hulett Ministries because the address provided at checkout was incorrect, incomplete, refused, or undeliverable, we will contact the customer when possible.
The customer may be responsible for additional shipping costs before the order is sent again.
If the package was returned because of an error by SG Hulett Ministries, we will work to correct the issue without additional shipping charges to the customer.
Order Changes & Cancellations
If you need to change or cancel an order, please contact SG Hulett Ministries as soon as possible.
We will make reasonable efforts to accommodate requests made before an order has been processed or shipped.
Once an order has been shipped, changes or cancellations may no longer be possible.
Questions About Your Order?
If you have questions about processing, shipping, tracking, or a problem with your order, please contact SG Hulett Ministries through the website contact form.
Please include your order number and the email address used when placing the order so we can assist you more quickly.